Back to Home

Terms of Service

Last updated: December 17, 2025

1. Acceptance of Terms

By using Frame ("the Service"), including the Discord bot and web dashboard, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Frame provides a platform for creating, sharing, and applying Discord server templates ("Snapshots"). The Service includes a Discord bot for capturing and restoring server structures, and a web marketplace for browsing templates.

3. User Responsibilities

  • You must be at least 13 years old to use the Service
  • You are responsible for maintaining the security of your Discord account
  • You must have appropriate permissions to capture and apply server templates
  • You must not use the Service to distribute illegal, harmful, or offensive content
  • You must not attempt to abuse, exploit, or overload the Service

4. Content Guidelines

Templates shared on the marketplace must not contain:

  • Personal information of others without consent
  • Content that violates Discord's Terms of Service
  • Malicious channels or roles designed to harm servers
  • Content that promotes hate, violence, or discrimination

5. Intellectual Property

By sharing templates on Frame, you grant us a non-exclusive license to display and distribute your content through the Service. You retain ownership of your original content. We reserve the right to remove content that violates these terms.

6. Virtual Credits & Payments

⚠️ Important Payment Terms

  • Credits are non-refundable once purchased
  • Credits are virtual currency with no cash value outside the platform
  • We reserve the right to modify credit pricing at any time

When you sell templates on the marketplace:

  • Platform fee: 20% for free users, 5% for Frame+ subscribers
  • Creator earnings: 80% to 95% of the sale price
  • Minimum payout: 100 credits required to request a payout
  • Payout processing: Manual payouts are processed within 1-3 business days

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that templates will work as expected or that the Service will be available at all times. Use of the Service is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, Frame and its operators shall not be liable for any damages arising from your use of the Service, including but not limited to data loss, server damage, or service interruptions.

9. Termination

We reserve the right to terminate or suspend your access to the Service at any time, with or without notice, for any violation of these terms or for any other reason at our discretion.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact

If you have any questions about these Terms of Service, please contact us via our Discord support server.

By using Frame, you acknowledge that you have read and understood these terms.

Read our Privacy Policy →